Emma, a Living Actor™ virtual assistant, was launched in September 2014 to guide users of Myrungis.com, the online portal for the Rungis International Market. Rungis offers services in 7 different sectors: fruit and vegetables, meat products, fresh and saltwater products, dairy, processed foods, horticulture and decorations, equipment, and packing.
Rungis International Market is the leading wholesale market in France, with a turnover of about 8 billion euros per year. It is the organizing activity of 1204 companies and more than 11,000 employees!
Emma answers frequently asked questions (FAQs) facilitating an enhanced user experience with online services. Emma is powered by all of the features of the Living Actor™ solution including:
– 3D animated avatar with automated social behaviors
– Automated voice synthesis (Text-to-Speech)
– Unlimited knowledge base access to authors
– Rich Reporting including dashboards, detailed analytics, and automated recommendations for new knowledge base addition
Living Actor™ Assistant is part of the Living Actor™ software suite for online CRM, assistance, help-desk and support, marketing, communication, and corporate online training.
If you would like to know more about Emma and our solutions, contact us at livingactor.com.
This post is also available in: FRENCH