Living Actor™ Assistant offers even more powerful analytics to better drive your virtual assistant and improve client satisfaction.
Living Actor™ Assistant analytics are based on a robust data management system that makes it possible to mine big data in order to offer several unique views of customer behaviors and expectations. Dynamic, real-time views of data sets will be available soon.
The main features include:
- Detailed dashboard
- Personalized filters for activity
- New ergonomics for graphics
- Quality monitoring indicators
- Session and behavior analysis
- Transformation analysis
- New version for Top Questions panels
- Analysis of virtual agent understanding
Stay tuned to learn about more new features coming soon.
If you would like a demo or would like to try Living Actor™ Assistant, contact us and we will grant you free access!
This post is also available in: FRENCH