EDF is the French and European leader for electricity supply.
On November 22, 2012, EDF issued a simplified and clearer version of its invoices.
With 30 millions customers and more than 100 millions invoices sent per year, EDF has the obligation to make sure every customer understands the new invoice details.
This is the mission that has been given to Laura, EDF’s Virtual Assistant, in this marketing video.
This post is also available in: FRENCH