Language Courses – Learn a language online
|Mission||Decrease Customer Support Email Traffic
Tina answers most frequently asked questions in 3 languages–English, Spanish, and French on Online-Trainers’ Website.
Tina reduces email and call volumes from clients and Web visitors.
|Launch||November 26, 2013|
||Online-Trainers hired Tina from the Living Actor™ Avatar Gallery and trained her using the existing FAQ from their Website. Users can ask their questions in natural language or by using the Tag Cloud or Categories button. Tina answers questions by speaking and using natural gestures.
Online-Trainers monitors Tina’s performance and is able to quickly adapt Tina’s FAQ.
Time to implement Tina in 3 languages : Only 2 days.
This FAQ project uses Living Actor™ Assistant.
This post is also available in: FRENCH